At jl35, your personal data is treated with the same care as your account balance. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and the rights you have as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
21+ Only · PAGCOR-Regulated PlatformOur Privacy Commitments
Before reading the full policy, here's a plain-English summary of jl35's core commitments to every Filipino player's privacy. The full legal text follows in the sections below.
jl35 collects only the personal information necessary to operate your account, process transactions, comply with PAGCOR regulations, and provide customer support. We do not collect data for its own sake or build profiles beyond what is operationally required.
All personal data held by jl35 is protected by 256-bit SSL encryption in transit and AES encryption at rest. Access to player personal data within jl35's systems is restricted to authorized personnel on a strict need-to-know basis and subject to confidentiality obligations.
jl35 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. Your information is used exclusively for the purposes described in this Privacy Policy and in accordance with your rights under Philippine law.
As a jl35 player and data subject under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. You can also object to or withdraw consent for certain types of data processing by contacting our Data Protection Officer.
jl35 processes all player personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your data rights are enforced under Philippine law and overseen by the National Privacy Commission (NPC).
In the unlikely event of a personal data breach affecting jl35 player accounts, we will notify affected players and the National Privacy Commission in accordance with NPC Circular 16-03 and applicable breach notification requirements — within the timeframes prescribed by Philippine law.
1.1 This Privacy Policy describes how jl35 ("jl35," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at jl35.vip, collects, processes, stores, shares, and protects personal data relating to players, prospective players, and visitors to the jl35 Platform ("you" or "data subject").
1.2 jl35 acts as the personal information controller within the meaning of Republic Act No. 10173 (the Philippine Data Privacy Act of 2012, or "DPA") with respect to all personal data collected through or in connection with the jl35 Platform.
1.3 jl35 is committed to processing your personal data in a manner that is consistent with the principles of transparency, legitimate purpose, and proportionality as required under the DPA and its Implementing Rules and Regulations (IRR), and in a manner consistent with PAGCOR's responsible gaming data requirements.
1.4 This Privacy Policy should be read together with jl35's Terms & Conditions, which are available at jl35.vip/terms-conditions. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions on data-related matters, this Privacy Policy shall prevail.
2.1 jl35 collects and processes the following categories of personal data:
3.1 Directly from you: We collect personal data directly from you when you register a jl35 Account, complete the KYC verification process, make a deposit or withdrawal, contact customer support, participate in promotions, or update your account settings.
3.2 Automatically through the Platform: jl35's systems automatically collect technical and behavioral data as you use the Platform. This includes IP address logging on each session, device fingerprinting for fraud prevention, and game activity recording for account statement purposes.
3.3 From payment providers: When you deposit or withdraw using GCash, Maya, BPI, BDO, Metrobank, or other supported payment channels, jl35 receives transaction confirmation data from those providers necessary to credit or debit your jl35 Account balance. jl35 does not receive full payment credentials from these third-party providers.
3.4 From identity verification services: As part of the KYC process, jl35 may use third-party identity verification service providers to validate the authenticity of government-issued ID documents submitted by players. These providers process document images and return a verification result to jl35.
3.5 From regulatory authorities: jl35 may receive information about players from PAGCOR or other regulatory bodies in connection with compliance obligations, investigation requests, or self-exclusion lists maintained at a regulatory level.
4.1 jl35 processes your personal data only where a valid legal basis exists under the Philippine Data Privacy Act. The legal bases we rely on are as follows:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions accepted by you) |
| KYC identity verification | Legal obligation (PAGCOR regulations, Anti-Money Laundering Act) |
| Payment processing | Performance of contract; legal obligation (BSP regulations) |
| Fraud prevention and security | Legitimate interests of jl35; legal obligation |
| Responsible gaming monitoring | Legal obligation (PAGCOR responsible gaming requirements) |
| Customer support | Performance of contract; legitimate interests |
| Marketing communications | Consent (opt-in); withdrawable at any time |
| Platform analytics and improvement | Legitimate interests of jl35 (using anonymized/aggregated data where possible) |
| Regulatory reporting | Legal obligation (PAGCOR, AMLC, NPC requirements) |
5.1 jl35 uses the personal data it collects for the following purposes:
6.1 jl35 does not sell your personal data. We do not rent, trade, or otherwise provide your personal data to third parties for their own commercial or marketing purposes under any circumstances.
6.2 jl35 shares personal data only in the following limited circumstances and only to the extent necessary for each purpose:
6.3 All third parties with whom jl35 shares personal data are required to process such data in accordance with the Philippine Data Privacy Act and applicable contractual data protection obligations.
7.1 jl35 uses cookies and similar tracking technologies on the jl35 Platform for the following purposes:
7.2 jl35 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on the jl35 Platform.
7.3 You can control cookie settings through your browser's privacy settings. Please note that disabling essential cookies will prevent you from logging in to or using the jl35 Platform.
8.1 jl35 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law, whichever is longer. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity & KYC records | 5 years after account closure | AMLA, PAGCOR requirements |
| Transaction and financial records | 5 years after transaction date | AMLA, tax compliance |
| Gameplay and bet history | 3 years after last activity | PAGCOR audit requirements |
| Customer support communications | 3 years after resolution | Legitimate interests (dispute resolution) |
| Self-exclusion records | Indefinite (permanent record) | Responsible gaming compliance |
| Marketing preference records | Until consent withdrawn + 1 year | DPA consent requirements |
| Technical logs (IP, session) | 12 months | Security, fraud prevention |
8.2 Upon expiry of the applicable retention period, jl35 will securely delete or anonymize your personal data in accordance with jl35's data destruction procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
9.1 jl35 implements a multi-layered security framework to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
9.2 Notwithstanding these measures, no internet transmission or electronic storage system can be guaranteed to be 100% secure. jl35 will notify affected players and the National Privacy Commission promptly in the event of any personal data breach that poses a real risk of serious harm to your rights and freedoms, in accordance with NPC Circular 16-03.
10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl35. You may exercise any of these rights at any time by contacting jl35's Data Protection Officer at the contact details in Section 14.
You have the right to obtain confirmation that jl35 holds personal data about you and to receive a copy of that data. jl35 will respond to access requests within 30 calendar days.
You have the right to request correction of inaccurate, incomplete, or outdated personal data held by jl35. Update requests for basic account data can be submitted through Account Settings or via support.
You have the right to request deletion of personal data that jl35 is no longer lawfully entitled to retain. Note that data subject to mandatory retention periods under AMLA or PAGCOR regulations cannot be erased before those periods expire.
You have the right to object to the processing of your personal data on the basis of legitimate interests or direct marketing. Objections will be assessed against jl35's legal obligations and the specific circumstances of the processing.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format for transfer to another controller. Contact our DPO to submit a portability request.
If you believe jl35 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
11.1 The jl35 Platform is strictly restricted to individuals aged 21 years and older, as required by PAGCOR regulations governing casino-style gaming in the Philippines. jl35 does not knowingly collect personal data from individuals under 21 years of age.
11.2 If jl35 determines at any point that personal data has been submitted by an individual who is under 21 years of age, jl35 will immediately close the associated Account, void any transactions, return any deposited funds to the source payment method, and permanently delete the collected personal data, subject to any overriding legal obligations to retain records of the underage access attempt.
11.3 If you are aware that an individual under the age of 21 has registered or attempted to register a jl35 Account, please contact jl35 support immediately so that appropriate action can be taken.
12.1 The jl35 Platform may contain references to third-party services, including GCash, Maya, BPI, BDO, Metrobank, and game provider platforms. While jl35 carefully selects its partners and service providers, jl35 does not control the privacy practices of these third parties and is not responsible for the content or privacy policies of third-party websites or services.
12.2 Your interactions with third-party payment services linked from the jl35 cashier are governed by those services' own privacy policies. jl35 recommends that you review the privacy policy of any third-party service you access in connection with your use of the jl35 Platform.
13.1 jl35 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law, or changes in PAGCOR's regulatory requirements. The effective date at the top of this document reflects the date of the most recent version.
13.2 Material changes to this Privacy Policy — those that substantially affect the way we process your personal data or your rights as a data subject — will be communicated to registered players via email to your registered address, or via a prominent notification on the jl35 Platform, prior to the changes taking effect.
13.3 We encourage you to review this Privacy Policy periodically. Your continued use of the jl35 Platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you object to any material change, you may close your jl35 Account in accordance with the Terms & Conditions.
14.1 jl35 has designated a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. If you wish to exercise any of your privacy rights, submit a data subject request, raise a data privacy concern, or obtain further information about jl35's data processing practices, you may contact the jl35 DPO through the following channels:
14.2 If you are not satisfied with jl35's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC handles complaints from data subjects whose rights under the Data Privacy Act have been violated. Information on filing a complaint with the NPC is available at the NPC's official website.
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